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    • Filters and views
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On this page
  • Apply a filter
  • Filterable fields
  • Save a view
  • Update an existing view
  • A gotcha with “is me”
  • Public vs private
  • Related
Workbench

Filters and views

Stack filters on any list, save the combo as a view, share it with the team.
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Pinned items

Built with

A filter narrows a list to the rows you want. A view is a named, saved snapshot of a filter plus sort plus visible columns. The Customers, Onboardings, and Tasks lists each support both.

Apply a filter

Open any list and click Filter in the toolbar. The filter builder slides in from the right. Pick a field, an operator, and a value. Stack as many as you want; they combine with AND. Clear individual filters with the X on the chip, or Clear all to reset.

Filterable fields

The operator set varies by field type. Most-used fields on each list:

FieldTypeOperatorsNotes
statusenumis, is not, is any ofCustomer status: active, at_risk, churned, archived
owneruseris, is not, is meUse “is me” to keep the view personal across teammates
tagstagcontains, contains all, contains noneMulti-value; “contains all” requires every tag
planenumis, is notSource values come from your CRM sync
phaseenumis, is in, is notOnboardings only
target_launch_datedatebefore, after, between, is this week, is this monthOnboardings only
due_datedateoverdue, due today, due this week, betweenTasks only
assigneeuseris, is me, is unassignedTasks only
donebooleanis, is notTasks only
Custom fieldsper fieldinherits from typeDefined in Tags and metadata

Save a view

Once your filters are set, click Save view. A dialog asks for:

  • Name: what other teammates will see in the views dropdown
  • Visibility: Private (you only) or Public (everyone in the workspace)
  • Default sort: column and direction
  • Visible columns: which columns load with this view

Hit Save. The view appears in the views dropdown at the top of the list, alongside built-in views like All customers or My open tasks.

Update an existing view

Load the view, change any filter or column, then click the view name in the dropdown and pick Update view. This overwrites the saved definition. If you only wanted a one-off tweak, use Save as new view to fork it.

A gotcha with “is me”

If you save a view that filters on owner is me, each teammate who loads the view sees their own records. That’s almost always what you want. If you instead save owner is Sara Chen, the view stays pinned to Sara, even when Lin opens it. Use literal user filters sparingly; “is me” scales as the team grows.

Public vs private

Private views live under your user. Public views are workspace-shared and appear in everyone’s dropdown. Only the view’s creator (or a workspace admin) can edit or delete a public view. To hand off ownership, ask an admin to make the change.

Related

  • Reports
  • Tags and metadata
  • Search

Email help@pivotal.app with a screenshot of where you got stuck and the customer or onboarding id from the URL.