Search
Global jump-to across customers, onboardings, tasks, and contacts with operator support.
Global jump-to across customers, onboardings, tasks, and contacts with operator support.
⌘K (Ctrl+K on Windows) opens global search from anywhere in Pivotal. Type three characters and the result list narrows in real time across all four record types. Arrow keys move the selection. Enter opens the highlighted result.
Search matches on names, domains, emails, task titles, and tag values. It does not match comment bodies or attachment contents.
Operators let you scope the search before you type the query. Prefix them with no space (e.g. type:onboarding kickoff) and the result list filters as you keep typing.
Operators stack. type:onboarding phase:UAT @me returns onboardings in UAT phase owned by you.
Pivotal ranks results by, in order: exact name match, prefix match, recent open count (your last 30 days), and finally creation date. The display id (e.g. #42) always returns its exact record at the top regardless of other operators.
Inside the search panel:
Three common asks that fall outside search:
The empty state of the search panel shows your last 8 searches and the last 5 records you opened. Click any row to re-run or jump back. Clear the history with ⋯ > Clear recent at the bottom of the panel.
Search is debounced at 120ms. On workspaces with more than ~50,000 records combined, results may take an extra beat to render. If a query consistently returns nothing you expect, double-check the operator spelling; type:Onboarding (capitalized) is rejected as an invalid operator and the panel highlights it in red.
Email help@pivotal.app with a screenshot of where you got stuck and the customer or onboarding id from the URL.